1. Information We Collect

• Personal Details: Name, email address, and phone number for booking, communication, and promotional purposes.
• Payment Information: Processed securely via third-party payment gateways.
• Non-Personal Data: Cookies, usage data, and analytics to improve website performance and user experience.

2. How We Use Your Information

• To process and confirm reservations, and provide customer support.
• To send booking-related updates and promotional communications. You may opt out of promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
• To analyze site usage and improve our website and services.

3. Data Sharing

We respect your privacy and do not sell your personal data. We may share necessary data with trusted third-party partners solely to fulfill your requests and operate our business. These partners may include payment processors (e.g., Stripe), activity providers (e.g., GetYourGuide), email service providers, and property management tools.

4. Payment Processing

Your payments are managed securely through Stripe. We do not directly receive, collect, or store your credit card information on our servers.

5. Cookies and Tracking

Our site uses cookies for essential functionality and to gather analytics. You can manage or disable cookie preferences directly within your browser settings.

6. Data Retention and Children's Privacy

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our website is not intended for children under the age of 18, and we do not knowingly collect personal data from minors.

7. Your Rights

Depending on your location, you may have rights under privacy laws such as the GDPR or CCPA. These rights may include requesting access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at [email protected].

8. Security

We implement reasonable administrative and technical measures to protect your data. However, please note that no electronic transmission or storage system is 100% secure.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly.